Rental Policies

Privacy Policy

Last updated: 30 July 2026


1. About this Privacy Policy

Toystunts respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Toystunts collects, holds, uses and discloses personal information in connection with:

  • our website, www.toystunts.com;
  • stunt coordination, stunt performance, stunt rigging and precision driving services;
  • stunt equipment hire and specialised film equipment;
  • film fabrication, vehicle and technical builds;
  • production planning, rehearsals, training and on-set services;
  • enquiries, quotations, bookings and business communications; and
  • our dealings with clients, production companies, suppliers, contractors, performers and other industry professionals.

In this Privacy Policy, “Toystunts”, “we”, “us” and “our” refer to the business operating the Toystunts website and services.

We aim to manage personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where those laws apply to us.


2. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on how you interact with us, the personal information we collect may include:

  • your name;
  • email address;
  • telephone number;
  • business, production company or employer;
  • job title or industry role;
  • billing and business address;
  • details contained in enquiries, emails, telephone calls or contact-form submissions;
  • details of a production, project, event, shoot or equipment requirement;
  • quotation, booking, contract, invoice and payment information;
  • records of services or equipment supplied to you;
  • correspondence and records of our communications;
  • professional experience, qualifications, licences, tickets, certifications, resumes, showreels or references provided in connection with work opportunities;
  • emergency contact information where reasonably required for a production, rehearsal, training activity or workplace;
  • photographs, video footage or other production material where an individual may be identifiable;
  • website usage information, including IP address, browser type, device information, pages viewed and the date and time of a visit; and
  • any other information you choose to provide to us.

We generally do not require sensitive information through our website. However, some stunt, safety or production activities may require information relating to health, physical capacity, qualifications, injuries or workplace safety. We will only collect this information where it is reasonably necessary and, where required, with your consent.

Please do not submit confidential production information, medical information or other sensitive information through the general website contact form unless it is necessary for your enquiry.


3. How we collect personal information

We may collect personal information:

  • when you submit an enquiry through our website;
  • when you contact us by telephone, email, social media or in person;
  • when you request a quote, make a booking, hire equipment or engage our services;
  • when you provide information during production planning, rehearsals, risk assessments or on-set work;
  • when you apply for, enquire about or accept work with us;
  • when a production company, coordinator, agent, employer, contractor or industry contact provides information about you;
  • through contracts, invoices, purchase orders, call sheets and other production documentation;
  • when you visit Toystunts HQ or attend a rehearsal, training session or event;
  • through publicly available sources and professional industry directories; and
  • automatically through our website and its hosting, security and analytics technologies.

Where practicable, we will collect personal information directly from you.

If you provide personal information about another person, you should ensure that you have authority to provide it and that the person is aware of this Privacy Policy.


4. Why we collect and use personal information

We may collect, hold and use personal information to:

  • respond to enquiries and communicate with you;
  • understand your production, stunt, safety, equipment or fabrication requirements;
  • prepare quotes, proposals, schedules and service agreements;
  • coordinate and deliver stunt, rigging, driving, equipment, fabrication and production services;
  • assess the suitability, qualifications and availability of performers, contractors, drivers, riggers, technicians and other personnel;
  • plan rehearsals, risk assessments, stunt sequences and production activities;
  • manage equipment bookings, hire arrangements, collection, delivery and returns;
  • maintain safety, security and incident records;
  • process invoices and payments;
  • manage our relationships with clients, suppliers, contractors and production personnel;
  • comply with insurance, workplace health and safety, legal, accounting and regulatory obligations;
  • maintain and improve our website, services, equipment and business operations;
  • prevent fraud, misuse, cybersecurity threats and unauthorised access;
  • maintain records for legal, insurance and dispute-resolution purposes;
  • promote our services, portfolio and previous work where we have permission or another lawful basis to do so; and
  • carry out other purposes explained to you at the time information is collected.

We will not use personal information for an unrelated purpose unless you have consented or the use is otherwise permitted or required by law.


5. Direct marketing

We may occasionally contact existing clients, industry contacts or people who have expressed an interest in our services about relevant Toystunts services, equipment, projects or events.

You may opt out of marketing communications at any time by:

  • using an unsubscribe option included in the communication, where available; or
  • contacting us at ben@toystunts.com.

We may still send communications that are necessary to respond to an enquiry, administer a booking or provide contracted services.


6. Disclosure of personal information

We may disclose personal information where reasonably necessary to:

  • production companies, producers, directors, assistant directors and production managers;
  • stunt coordinators, safety supervisors, performers, riggers, drivers, technicians and other production personnel;
  • subcontractors, freelancers, suppliers and service providers involved in providing the requested services;
  • equipment transport, logistics, repair and fabrication providers;
  • insurers, insurance brokers, risk advisers and claims assessors;
  • accountants, lawyers, consultants and professional advisers;
  • website hosting, email, cloud storage, information technology, cybersecurity, analytics and communications providers;
  • payment, invoicing and accounting service providers;
  • government agencies, regulators, emergency services or law-enforcement bodies where required or authorised by law; and
  • another party involved in a business sale, restructure or transfer, subject to appropriate confidentiality arrangements.

We do not sell personal information.

Because film and television productions may involve interstate or international personnel and service providers, information may be disclosed outside New South Wales or Australia when reasonably necessary for a project.


7. Overseas disclosure and storage

Some of our website, email, cloud storage, analytics, software and technology providers may process or store information on servers located outside Australia.

The countries involved will depend on the providers and services used from time to time and may include the United States, New Zealand, the United Kingdom, European Union member states and other countries in which those providers operate.

Where reasonably practicable, we take steps to use reputable service providers and require appropriate handling and protection of personal information. However, overseas privacy laws may differ from Australian privacy laws.


8. Website information, cookies and analytics

When you visit www.toystunts.com, our website platform and service providers may automatically collect technical information such as:

  • your IP address;
  • browser and device type;
  • operating system;
  • approximate location derived from your IP address;
  • referring website;
  • pages viewed;
  • links selected;
  • time spent on the website; and
  • the date and time of your visit.

Our website may use cookies and similar technologies to:

  • operate and secure the website;
  • remember preferences;
  • understand website traffic and performance;
  • diagnose technical problems; and
  • improve the website and user experience.

A cookie is a small data file stored on your device. You can usually configure your browser to reject or delete cookies. Disabling some cookies may affect how the website functions.

Third-party websites, embedded content and social media services may collect information according to their own privacy policies. Toystunts is not responsible for the privacy practices of third-party websites or services.


9. Photographs, video and production material

Our website and promotional material may contain photographs, videos, showreels, credits or behind-the-scenes material relating to productions and previous work.

We aim to use identifiable material only where we have permission, the material has been supplied or approved for promotional use, or its use is otherwise lawful.

Intellectual property and confidentiality obligations relating to production material remain subject to the relevant production agreement, licence or approval.

To request that identifiable material involving you be reviewed, corrected or removed, contact us using the details below. We will assess the request having regard to applicable agreements, legal obligations and legitimate business interests.


10. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include:

  • password-protected systems and accounts;
  • access controls;
  • reputable website, email and cloud service providers;
  • device and network security measures;
  • secure disposal or deletion practices;
  • restricting access to people who reasonably require the information; and
  • confidentiality obligations for relevant personnel and contractors.

No website, electronic transmission or storage system is completely secure. You should avoid sending highly sensitive or confidential information through an unsecured website form or ordinary email.

If we become aware of a data breach, we will investigate and take appropriate steps. Where the Notifiable Data Breaches scheme applies, we will notify affected individuals and the Office of the Australian Information Commissioner when legally required.


11. How long we keep personal information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, insurance, taxation, safety, employment, contractual or record-keeping purposes.

Retention periods may vary depending on:

  • the nature of the production or service;
  • contractual and insurance requirements;
  • workplace health and safety considerations;
  • the possibility of claims or disputes;
  • taxation and accounting obligations; and
  • whether an ongoing business relationship exists.

When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy or de-identify it, subject to any lawful record-retention requirements and the limitations of backup systems.


12. Accessing or correcting your information

You may request access to personal information that we hold about you or ask us to correct information that is inaccurate, incomplete, out of date, irrelevant or misleading.

To make a request, contact:

Email: ben@toystunts.com
Phone: +61 416 920 004
Address: Toystunts HQ, 2/91–93 Old Pittwater Road, Brookvale NSW 2100, Australia

We may ask you to verify your identity before processing a request.

In some circumstances, we may be permitted to refuse access or correction. If this occurs, we will generally explain the reason, where legally appropriate, and advise you of available complaint options.

We will not ordinarily charge for making an access request. We may charge a reasonable amount for the administrative cost of providing access where permitted by law, and we will advise you before doing so.


13. Privacy enquiries and complaints

If you have a question or complaint about how we have handled your personal information, contact us at:

Toystunts
Email: ben@toystunts.com
Phone: +61 416 920 004
Address: 2/91–93 Old Pittwater Road, Brookvale NSW 2100, Australia

Please provide enough information for us to understand and investigate the issue.

We will acknowledge your complaint and aim to respond within a reasonable period. We may contact you to request additional information.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may contact the Office of the Australian Information Commissioner.


14. Children’s privacy

Our website and services are primarily intended for production companies, clients and industry professionals.

Where personal information relating to a person under 18 is required for a production, rehearsal or engagement, we may require the involvement or consent of a parent, guardian, agent, employer or production representative, as appropriate.


15. Third-party links

Our website may contain links to social media pages, production websites or other third-party services.

Toystunts does not control those services and is not responsible for their content, security or privacy practices. You should review the privacy policy of any third-party website before providing personal information.


16. Changes to this Privacy Policy

We may update this Privacy Policy when our business practices, website technologies or legal obligations change.

The current version will be published at www.toystunts.com and will show the date on which it was last updated.

Your continued use of our website or services after an updated policy is published will be treated as acknowledgement of the updated policy, to the extent permitted by law.